Data Protection

Hi Bajji's Privacy Policy – Your Data, Our Responsibility

Your information is completely secure at hi bajji. In this Privacy Policy, we clearly explain what data is collected, why it is retained, and how your privacy is protected.

Last Updated: January 2026

Summary

Data Collection: Only necessary data is collected
Third Parties: Your Data Is Never Sold or Shared
SSL Encryption: 256-bit security always active
Your Control: Right to access, correct, or delete your data
Cookie: Only functional and analytical cookies are used

1. Introduction & Scope

Hi Bajji (hibajji.ws) is a trusted online gaming platform in Bangladesh. We believe protecting your personal data is one of our most important responsibilities. This Privacy Policy applies to the Hi Bajji website, mobile application, and all associated services.

This policy transparently explains what information Hi Bajji collects, how it is used, who it may be shared with, and what steps are taken to protect your data. By using Hi Bajji's services, you are considered to have consented to this Privacy Policy.

Our Privacy Policy has been developed in line with international data protection standards. Please read it carefully before using any Hi Bajji service. If you have any questions, feel free to reach out to our support team directly.

In simple terms: At Hi Bajji, your privacy is non-negotiable. We only collect data that is genuinely needed to provide our services.

2. What Data We Collect

Hi Bajji only collects the data strictly necessary for running our services smoothly, maintaining security, and meeting legal obligations. A breakdown by category is provided below.

A) Information Provided at Registration

  • Full name (as per National ID card).
  • Date of birth (for age verification).
  • Email address and mobile number.
  • Current address and postcode.
  • Preferred language and currency.

B) Information provided during KYC verification

  • A copy of your National ID (NID), passport, or driving license.
  • Selfie photo (holding your ID document).
  • Proof of address (utility bill or bank statement).
  • Payment method details (bKash/Nagad number).

C) Automatically Collected Information

Data Type Why It's Collected
IP Address Fraud prevention and location verification
Device information (OS, browser) Service compatibility & security
Login Time & Activity Logs Security Monitoring
Gaming history and transaction records Account management and dispute resolution
Cookies & Session Data Improving User Experience

Hi Bajji will never ask for your password or full payment card number over the phone or by email. If you receive such a request, notify our support team immediately.

3. Use of Information

Hi bajji uses your data only for specific, clearly defined purposes. No information is used unnecessarily. The reasons for each use are detailed below.

  • Account Management: To create, verify, and keep your account secure.
  • Transaction processing: To process deposits and withdrawals securely.
  • KYC Verification: To comply with international Anti-Money Laundering (AML) regulations.
  • Customer Support: To resolve your issues and complaints quickly.
  • Promotional Communications: To inform you about bonuses and offers, with your consent.
  • Fraud Prevention: To detect and block suspicious activity.
  • Legal Obligation: To meet regulatory requirements.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Responsible Gaming: To identify problematic behavior and provide timely support.

Please Note: hi bajji never sells your data to third-party advertisers. You can opt out of marketing communications at any time by contacting support.

4. Data Sharing & Disclosure

Hi Bajji does not sell your personal data to any third party. However, in limited circumstances, certain information may be shared with specific parties.

Who Your Data May Be Shared With

  • Payment Processors: To process transactions with bKash, Nagad, Rocket, and our banking partners.
  • KYC verification service: Approved technology partners for identity verification.
  • Game software provider: Only the information needed to ensure a quality gaming experience.
  • Legal Authorities: By court order or valid request from a law enforcement authority.
  • Regulatory authority: For reporting requirements set by the licensing authority.

All our third-party partners operate under strict data protection agreements and are not permitted to use your information for any other purpose.

Who We Never Share Your Data With

  • Advertisers or marketing companies.
  • Data brokers or information resellers.
  • Any other gaming operator.
  • Your employer or family members (unless required by a court order).

5. Security Measures

Hi Bajji uses industry-leading technology and practices to protect your data. Our security framework is built across multiple layers, so if one layer is compromised, the others continue to keep you protected.

256-Bit SSL Encryption

All data transfers are secured with the highest standard of encryption.

Two-factor authentication

Identity verification at login via OTP or an authenticator app.

Data Masking

Payment information and sensitive data are masked and stored securely.

24/7 Security Monitoring

Our automated systems continuously monitor for suspicious activity.

Secure server infrastructure

Data is stored in secure data centres with regular backups.

Restricted access policy

Only authorized staff can access specific data, strictly on a need-to-know basis.

Security Breach: In the event of a data breach, hi bajji will notify affected users directly within 72 hours and take all necessary steps.

6. Cookie Policy

Hi bajji uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser. We use the following types of cookies.

Types of Cookies

Essential Cookies Analytical cookies Functional Cookies Marketing Cookies (None)
Cookie type Purpose Duration
Essential Cookies Login session, security tokens, language preference Until end of session
Analytical cookies Page visit statistics and usage pattern analysis 1 Year
Functional Cookies Game preferences, display settings, and locale are saved 6 months

You can disable or delete cookies at any time through your browser settings. Keep in mind that turning off essential cookies may affect how certain features of the site work.

7. Data Retention Period

Hi bajji does not retain your data longer than necessary. How long information is kept depends on the type of data and applicable legal requirements.

Data Type Retention Period Purpose
Account Information 5 years after account closure Legal & Regulatory Requirements
Transaction Records 7 years AML and accounting regulations
KYC Documents 5 years after the end of relationship Identity Verification & Legal Protection
Customer Support Chat 3 years Dispute Resolution Records
Gaming Logs 2 years Service improvement & security
Marketing Preferences Until consent is withdrawn To verify the validity of contact details

Once the retention period ends, data is permanently and securely deleted or anonymised.

8. Your Rights

As a registered member of hi bajji, you have important rights over your personal data. We fully respect these rights and aim to fulfill any request within 30 days.

Right to Access

You can request to know what information Hi Bajji holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be restricted.

Right to Data Portability

You may request a download of your data in a readable format.

Right to Object

You may object to marketing communications or specific types of data processing.

To exercise your rights: Email us at support@hibajji.ws or Help Center Contact us via live chat on the page. We will respond within 30 business days.

9. Child Protection Policy

Hi Bajji is a gaming platform exclusively for adults. We do not collect data from or provide services to anyone under the age of 18.

  • Date of birth is verified at the time of registration.
  • Age verification is mandatory as part of the KYC process.
  • Any account found to belong to a minor will be closed immediately.
  • Any data found to have been collected from a minor will be deleted immediately.

If parents believe their underage child is using Hi Bajji, please contact support@hibajji.ws immediately.

10. International Data Transfers

As Hi Bajji is an international platform, your data may in some cases be stored or processed on servers in different countries. For any such international transfer, we provide the following assurances.

  • Data is only transferred to countries with adequate data protection laws in place.
  • Strict data processing agreements are in place with all international partners.
  • The same standard of encryption and protection is maintained throughout data transfers.
  • EU GDPR Standard Contractual Clauses are followed.

Regardless of where your data is processed, Hi Bajji ensures it is always protected to the standards set out in this Privacy Policy.

11. Changes to the Privacy Policy

Hi Bajji reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you through the following means.

  • Update notifications will be sent to your registered email.
  • A notice will be posted on the site's homepage.
  • The date of any changes will be updated at the top of this page.
  • For significant changes, your consent may be requested again at login.

Continued use of Hi Bajji after any changes to this policy will be considered acceptance of the updated terms. We recommend checking this page regularly.

Last Updated: January 2026. Next scheduled review: July 2026.

12. Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact the hi bajji data protection team through any of the channels below.

Email

Support@hibajji.ws – we typically respond within 24 hours.

Live Chat

Visit our Help Center for 24/7 instant support.

Complaints Process: Hi Bajji will respond to any complaint within 30 days of submission. If you are not satisfied with our decision, you may escalate the matter to the relevant regulatory authority.

Why hi bajji Is Trusted

Your Privacy Our Priority

Every piece of data at Hi Bajji is protected with the utmost care — because we believe safe gaming means securing not just your play, but your information too.

Industry-Standard Encryption

Every transaction and personal detail on Hi Bajji is protected with 256-bit SSL encryption — the same level of security used in online banking.

Your Data Is Never Sold

Hi bajji never sells your personal data to third parties. Your information is used solely to serve you — not for advertising.

Full Control Is Yours

You have the full right to view, correct, download, or delete your data at any time. Contact our support team whenever you wish to exercise these rights.

Minimal Data Collection

Hi Bajji only collects the information strictly necessary to provide its services. No additional data is gathered beyond what is required.

Clear policy in Bengali

Our Privacy Policy is written in plain, clear language so every user in Bangladesh can easily understand how their data is being used.

International Standards Compliance

Hi Bajji complies with GDPR and international data protection standards, following global best practices to keep your data secure.

Get Started Now

Privacy secured — now At Hi Bajji Join

Your data is fully protected — open a free account now and enjoy the Hi Bajji gaming experience. Transparency and trust are at the heart of everything we do.

By registering, you agree to Hi Bajji's Privacy Policy and Terms & Conditions. Must be 18+.

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