Whether it's account setup, payments, bonuses, or games — we're here to help every step of the way.
Select your issue from the categories below
Opening a new account, identity verification & profile setup.
Guides for all payment methods including bKash, Nagad, and Rocket.
How to use your welcome bonus, cashback, and free spins.
Games not loading, bet cancellations & technical issues.
Help with app installation, updates & mobile login.
Bet rules, live betting, and how to understand odds.
Account security, password changes & data policy.
Limit settings, self-exclusion, and support resources.
Opening an account is quick and easy – it only takes a few minutes. Just follow the steps below.
Click the "Register" button at the top, or go directly to /register.
Fill in the form with your mobile number, email & password.
Verify your account using the OTP code sent to your mobile.
Deposit via bKash or Nagad and your welcome bonus will be credited instantly.
Here are answers to the most common questions from Hi Bajji users
Running into minor issues on any online platform is perfectly normal. But when solutions are hard to find, the whole experience becomes frustrating. That's exactly why Hi Bajji puts special care into keeping its Help Center as simple and useful as possible. You'll find all guides and answers here in plain language — no confusing jargon or technical terms to wade through.
Payments are by far the most common topic our users ask about. In Bangladesh, bKash, Nagad, and Rocket are widely used for everyday transactions – and Hi Bajji supports all three for both deposits and withdrawals. The minimum deposit is just BDT 200, and the minimum withdrawal is BDT 300, keeping casual players in mind as well.
Bonuses can be confusing, but Hi Bajji keeps things straightforward. Every bonus comes with clearly stated wagering requirements and eligible games. Alongside the welcome bonus, you can claim reload bonuses and cashback offers every week. Our support team is always on hand to answer any bonus-related questions.
For any technical issues with games, Hi Bajji's support team will guide you directly. Sending a screenshot via live chat helps speed up the resolution. In most cases, clearing your browser cache fixes loading problems right away. If you're using the app, always make sure you're on the latest version.
Many users find odds confusing when getting started with Sports Betting on Hi Bajji. The platform uses decimal odds format, which is the most straightforward. For example, odds of 2.00 mean that a BDT 100 bet returns BDT 200 if you win – a profit of BDT 100. In live betting, odds can change from moment to moment, so always double-check before placing your bet.
Hi Bajji has some important tips for keeping your account secure. Never share your password or OTP with anyone. No Hi Bajji staff member will ever ask for your password. Enabling two-factor authentication (2FA) adds a strong layer of protection to your account. It's also best to avoid logging in over public Wi-Fi.
Responsible gaming is a core principle at Hi Bajji. If you feel your playing habits are getting out of hand, you can set deposit limits, session limits, or self-exclusion directly from your account settings. These tools are completely free and take effect immediately. Hi Bajji believes gaming should be entertainment — not a source of stress or compulsion.
If you couldn't find the answer you were looking for in this Help Center, reach out to us directly through the contact section below. Hi Bajji's support team is available 24/7, seven days a week. Every issue you bring to us matters.
Hi Bajji is for users aged 18 and above only. Before creating an account, please review our Terms & Conditions and Responsible Gaming Read our policy.
If you can't find an answer, our support team is available 24/7 to help
The fastest support available. Average response time under 2 minutes.
For detailed issues, send us an email. You can typically expect a reply within 2–4 hours.
No Hi Bajji representative will ever ask for your password, OTP, or bank PIN. If anyone contacts you claiming to be from Hi Bajji and requests this information, it is a scam attempt. Please notify our support team immediately and Privacy Policy Read.